There aren’t many things that aren’t better with friends.
Whether that’s your regular work out partner, your running group, your football team or the friend you always walk the dog with, it’s easier to be active with a buddy.
We also know that your Boot Buddy makes it easier for you to be active.
We also know that you love your Boot Buddy (because you tell us…) but we’d also love it if you told your friends.
BETTER FOR THE PLANET
Environmentally sustainable design which uses less water than a hose or tap. Also comes in recycled cardboard packaging
DURABILITY IN MIND
Durable design for long-term use Boot Buddy will clean the toughest of dirty boots or trainers keeping your boots looking fresh across the toughest of seasons.’
With on-the-go cleaning and maintenance, portable boot care has never been easier. Just fill with water and you’re ready to go before getting to the car or changing rooms.
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How do I change the head on the 3.0?
We recommend keeping the head untwisted before pulling it off or popping it on.
What is the difference between 2.0 and 3.0?
Our 3.0 comes with interchangeable heads that you can pop on and off the Boot Buddy body. There are 3 different brushes in our full 3.0 set:
Our NEON brush, with soft bristles, perfect for cleaning your sneakers
Our BLUE brush, with medium bristles, perfect for cleaning your boots
Our PINK brush, with hard bristles, perfect for cleaning your wellies, hiking boots and the outsole of your shoes. This can also be used dry to brush out suede boots
Our 2.0 does not come with the interchangeable head feature
What’s the best way for me to use my BootBuddy 2.0?
Your BootBuddy 2.0 comes with a brush and scraper as well as a built-in water reservoir. The scraper is for getting really clogged up, difficult to dislodge mud. The brush is best used in conjunction with water which you can control by squeezing your BootBuddy once you’ve opened the valve on its neck. Then use the microfiber towel to finish off cleaning and leave your trainers looking squeaky clean.
What can I use the scraping tool on?
The scraping tool works really well on clogged up, difficult to dislodge mud and dirt from your trainers. The BootBuddy scraping tool will shift that mud before moving your clean up job on to the brush for a perfect finish.
What should I do if I can’t open my BootBuddy?
First of all, please make sure you’re opening the right end! The end with the brush releases to let water out but doesn’t actually undo more than half a turn. The end of your BootBuddy with the scraping tool undoes fully to enable you to fill it with water. If you can’t undo it then try running under a tap before trying again. If you’re still having problems, please get in touch with our customer services team at email@example.com
Can I put fluids other than water in my BootBuddy?
Absolutely. For anything other than suede we recommend using the BootBuddy Clean Solution to deep clean your trainers or running shoes. However, other cleaning fluids can be used. Please make sure they’re properly diluted and make sure to wash out your BootBuddy before you use it on anything else if you’re not intending to use the cleaning solution on them.
What shoes can I use my BootBuddy 2.0 on?
BootBuddy 2.0 works really great on trainers. You can also use it on any muddy footwear; boots, wellies, hiking shoes etc. We know that water and suede don’t mix so please bare that in mind if you are cleaning a shoe with any suede.
How do I fill up my BootBuddy with water?
It’s easy… The scraping tool end of your BootBuddy unscrews so that you can fill it with 300ml of water. Make sure the valve on the neck is in the ‘closed’ position if you’re not intending to use it immediately.
How do I make my BootBuddy watertight and then open it to get water out?
The brush end of your BootBuddy has a neck that twists to open and close the valve to either release water or to make your BootBuddy watertight. The neck twists anti-clockwise to open and clockwise to close. Make sure you’re holding your BootBuddy with the brush facing up before you open it!
DELIVERY & REFUNDS
Where do we ship?
We ship worldwide. Cost of delivery will be estimated at checkout and depending on the region, parcels will be shipped DDP or DDU.
How long will delivery take?
Once your order is placed, our warehouse will work quickly to get your order out assoon as possible. In the UK, standard delivery can take between 2-5 dayshowever, in rare cases, due to the pressure of Covid deliveries may take up to14 days.
Can I track my order?
Yes! Once your order has been processedyou will receive an email with tracking information.
How do I change/ cancel my order?
Here at Buddy Brushes, we work to processorders as soon as possible. Once an order is placed, it is unlikely we will beable to edit, change or cancel the order however please do get in touch and wewill try to help. Please email us with your query and order number at: firstname.lastname@example.org
How can I change my delivery address?
Here at Buddy Brushes, we work to processorders as soon as possible. Once an order is placed, it is unlikely we will beable to change the address however please do get in touch and we will try tohelp. Please email us with your query and order number at: email@example.com
What is your returns policy?
You can return your items within 14working days from the date of purchase, but items must be in saleableconditions, unopened and unused. Please note returns costs are the customersresponsibility, we do not cover the costs of any returns. Please include yourname and order number in the returned parcel.
For further details on our returns please see our returns policy on our Ts & Cs page.