1hutch-test

1hutch-test

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Order by 7:30pm for UK Next Day Delivery
Same day dispatch for International Delivery

UK Delivery options

UK orders for delivery to a UK address currently have two (2) delivery options –Standard Delivery (usually £3.99) and Express Shipping, Same Day Dispatch, Order Before 7:30pm (usually £5.99) . We also offer FREE UK Standard Delivery for orders over £30. Please see below for further information about UK delivery options.

Delivery Times:

Standard Delivery: Typically takes around 3 to 5 working days although will be dispatched on the same day if ordered before 7:30pm.

Next Day Delivery: Parcel will be delivered typically on the next working day from when the order is placed/despatched and before 7:30pm.

We occasionally run offers on delivery costs where, for example, we will upgrade you to Express Delivery for the same cost as standard delivery. Please see "Express Delivery".

Delivery times depend on the delivery service selected and the types of goods ordered. We always aim to despatch all goods in stock as quickly as possible.

Couriers will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain). A calling card will be posted through your door to let you know this has been done. If there is no safe place a calling card will be left with the courier’s contact number to arrange re-delivery. Our couriers will deliver until 9pm in most areas!

The couriers will attempt redelivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund. We reserve the right to recharge the delivery cost for re-delivery.

If a courier fails to deliver "next day" on orders placed before 3pm Monday - Friday (working days). We will issue a refund for the difference between "standard shipping" and "next day".

Our Returns Policy

Please note customers are responsible for the cost of returning the goods to us. We, the seller, will not be responsible for any lost or damaged returned items/parcels made by the customer. Returning any items/parcel will be solely the customers responsibility. Returns must be returned to us within fourteen (14) days from the day after of receiving goods. If a refund is payable to you we will process the refund as soon as the returned goods have reached our warehouse , and, in any case within fourteen (14) days of the day you give written notice of cancellation. To cancel an order, you must inform us in writing. You must also return the goods to us as soon as possible. The goods must be returned in their original packaging, unused and returned to us at your own cost and risk.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights. If you return goods claiming they are defective, we will examine the returned goods and will notify you of your resend via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund.

If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

To return your product, you should mail your product to: THEBOOTBUDDY LTD, 39 Falcon Road, Battersea, SW11 2PH.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We do not provide any pre-paid label services.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

Our returns policy does not affect your statutory rights. If you return goods claiming they are defective, we will examine the returned goods and will notify you of your resend via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund.

If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

To return your product, you should mail your product to: THEBOOTBUDDY LTD, 39 Falcon Road, Battersea, SW11 2PH.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We do not provide any pre-paid label services.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We offer International Delivery to most countries internationally with delivery taking between 3-7 days. Orders placed before 5pm will generally be dispatched the same day.

Deliveries to mainland Europe are charged at £5.99 and deliveries to the Rest of World at £8.99.

International deliveries are dispatched as either with duties paid (DDP) or with duties to be collected (DAP).

In the case of duties paid (DDP), this means that the price you pay is fully inclusive of any customs duties or local sales tax. There should be no additional charges from what you pay when checking out.

In instances where duties are still to be collected (DAP) there will likely be some additional charges payable on your order. These will be collected by the courier and will be potentially made up of either/or customs duty and local sales tax. These charges will vary depending on the country you live in and the local excise duty rates and sales tax percent. The courier is collecting these duties and taxes on behalf of your country of residence and BOOT BUDDY LTD has no influence over these charges at all.

For a full list of all International Delivery charges and whether for your country there will be potentially be additional charges please check the following table:

Zone Name Transit Time (Days) Duty/Sales Tax Included Cost
European Countries
Austria 3-5 Days Y £5.99
Belgium 3-5 Days Y £5.99
Bulgaria 4-6 Days Y £5.99
Croatia 4-6 Days Y £5.99
Cyprus 5-7 Days Y £5.99
Czech Republic 5-6 Days Y £5.99
Denmark 3-4 Days Y £5.99
Estonia 3-4 Days Y £5.99
Finland 3 Days Y £5.99
France 2-3 Days Y £5.99
Germany 2-4 Days Y £5.99
Greece 6 Days Y £5.99
Hungary 4 Days Y £5.99
Ireland 2-4 Days Y £5.99
Italy 4-6 Days Y £5.99
Latvia 6 Days Y £5.99
Lithuania 5 Days Y £5.99
Luxembourg 3 Days Y £5.99
Malta 5 Days Y £5.99
Netherlands 2-3 Days Y £5.99
Norway 5-6 Days N £5.99
Poland 4 Days Y £5.99
Portugal 4 Days Y £5.99
Romania 5-6 Days Y £5.99
Slovakia 5-6 Days Y £5.99
Slovenia 5-6 Days Y £5.99
Spain 4-6 Days Y £5.99
Balearic Islands 5-7 Days Y £5.99
Canary Islands 4-6 Days Y £5.99
Sweden 5 Days Y £5.99
Switzerland 4 Days N £5.99
Turkey 4-6 Days N £5.99


Zone Name Transit Time (Days) Duty/Sales Tax Included Cost
Rest Of The World
Albania 4-6 Days N £8.99
Argentina 4-6 Days N £8.99
Australia 4-6 Days N £8.99
Bahrain 4-6 Days N £8.99
Bosnia Herzegovina 4-6 Days N £8.99
Brazil 4-6 Days N £8.99
Canada 4-6 Days N £8.99
Chile 4-6 Days N £8.99
China 4-6 Days N £8.99
Costa Rica 4-6 Days N £8.99
Egypt 4-6 Days N £8.99
Georgia 4-6 Days N £8.99
Gibraltar 5 Days N £8.99
Greenland 4-6 Days N £8.99
Hong Kong 4-6 Days N £8.99
Iceland 6 Days N £8.99
India 4-6 Days N £8.99
Indonesia 4-6 Days N £8.99
Iran 4-6 Days N £8.99
Iraq 4-6 Days N £8.99
Israel 4-6 Days N £8.99
Japan 4-6 Days N £8.99
Kuwait 4-6 Days N £8.99
Macedonia 4-6 Days N £8.99
Malaysia 4-6 Days N £8.99
Mexico 4-6 Days N £8.99
New Zealand 4-6 Days N £8.99
Pakistan 4-6 Days N £8.99
Paraguay 4-6 Days N £8.99
Peru 4-6 Days N £8.99
Philippines 4-6 Days N £8.99
Qatar 4-6 Days N £8.99
Russian Federation 4-6 Days N £8.99
San Marino 4-6 Days N £8.99
Saudi Arabia 4-6 Days N £8.99
Serbia 4-6 Days N £8.99
Singapore 4-6 Days N £8.99
South Africa 4-6 Days N £8.99
Thailand 4-6 Days N £8.99
Ukraine 4-6 Days N £8.99
United Arab Emirates 4-6 Days N £8.99
United States 4-6 Days N £8.99

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